FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Products & Design
What makes SofaLuz sofas unique?
At SofaLuz Studio, we reimagine traditional furniture with modular, frameless, and reconfigurable designs. Each piece is crafted from high-density cut foam (28–32 DNS), soft fiber padding, and durable upholstery fabrics. Built to last for years, while adding effortless style to your home.
What fabrics and colors are available?
Our collection includes teddy, corduroy premium fabrics. They are stain-resistant, pet-friendly, and scratch-resistant. With our wide color palette, you can fully customize your sofa to match your interior.
Are SofaLuz products only for sitting?
Not at all. SofaLuz modular pieces can be used for lounging, napping, reading, playtime, or as a guest bed. Their flexible structure transforms any space into a stylish multi-use area.
Setup, Care & Maintenance
Is it difficult to assemble my SofaLuz sofa?
Not at all. Our sofas arrive compressed in roll-pack bags. Simply unpack the modules, place them together, and attach the metal stabilizing connectors — no tools needed, ready in under 15 minutes.
Are the covers removable and washable?
Yes. All covers are fully removable and machine-washable at 30°C. We recommend low-heat tumble drying. Our fabrics are designed to resist fading, pilling, and deformation, staying fresh for years.
Are SofaLuz fabrics pet-friendly?
Absolutely. Our fabrics are scratch-resistant, fur-repellent, and stain-resistant. Your sofa will stay beautiful even with your furry friends around.
How long does it take for the sofa to fully expand after unpacking?
After unboxing, your SofaLuz modules will begin to regain their full shape within a few hours. For best results, allow 24–48 hours for the foam to fully expand and settle. This ensures maximum comfort and durability from day one.
Orders, Shipping & Delivery
How long does delivery take?
Every order is made to order. Your sofa is typically crafted and shipped within 7–10 business days. All products are roll-packed for compact and safe delivery straight to your door.
Do you ship internationally?
Yes. We ship safely to Europe, the UK, the US, Canada, and Australia. We handle all customs processes for a smooth delivery experience.
Is shipping free?
Shipping costs may vary depending on the destination and distance.
Influencer & Affiliate
Do you offer influencer discounts?
Yes. Approved influencers can receive 25% off on their SofaLuz orders.
If you have a large and highly engaged audience, you can contact us directly for higher-tier discounts or special collaborations. Just email us at business@sofaluz.com with your social media profiles and engagement stats.
Can influencers earn commission through an affiliate program?
Yes. Selected creators can join our SofaLuz Affiliate Program, where they receive a unique referral link or discount code to share with their audience. You’ll earn a commission on every sale generated through your link. It’s a great way to collaborate while growing together with our brand.
Want to collaborate?
Apply by emailing business@sofaluz.com we can’t wait to hear from you!
Support & Custom Orders
Can I order custom sizes?
Yes. We offer made-to-measure modular pieces tailored to your space. This service is also popular with interior designers and architects.
How can I contact your support team?
You can reach us via business@sofaluz.com or through our social media channels. We typically reply within 24 hours.
Can I get fabric samples before ordering?
Yes. You can request free fabric samples by contacting us directly via email at business@sofaluz.com or through our support channels. Our team will help you select the perfect fabric and send the swatches to your address.